Branch operations

Route map

Host routingAPI verified
DashboardMembersTicketsOperationsEmployeesShiftsCashierStockPayoutsNotificationsSettingsLost itemsReportsRolesOffersGamesTournamentsRegisterApply for a jobSystem statusPortal
Ticket settings
Host routingAPI verified

Nasr City Branch

NCB ticket settings

Ticket settings for NCB, covering support types, priority policies, and status transitions.

Live branch context

ncb
ACTIVEHost-selected branch
Primary host
ncb.gzone.uk
Locale
EN · Africa/Cairo
Ticket types07

Support categories currently configured for the branch.

Status rules05

Open, pending, approved, closed, and archive transitions in use.

ClosedClassifiedArchivedSettings

Active workflows

Ticket settings board

Reference: ticket status + ticket type settings
Tournament priority rule

Priority setting

Enabled
Auto-escalate 90 min before event

Device and cashier issues near a tournament start are pushed up the queue automatically.

Cashier reconciliation type

Type setting

Published
Used by desk + cashier

Dedicated ticket type for payout and wallet reconciliation work.

Parity notes

Reference coverage

Mapped
Settings drilldown

Type and status settings are now separated from the live queue so operators can review rules without losing context.